The Assign option is only available for entities which base type is Base Request.
User
Level permission (
) for Assign option means that user of the role only can view
and set oneself and own groups as Assignee for the
selected entity. For example, if you defined User
Level scope for Request then user can only see oneself and own groups as
options of Assignee dropdown list in Request form.
Group
Level permission (
) means that
user of the role can view and set only selected groups and members of those
groups as Assignee for the selected entity. When
you select a Group Level and right click the
symbol, a popup opens enabling you to select group(s) from the available, active
groups in the system. If single group or multiple groups but not all are
selected, then image icon will be surrounded by orange border. If all groups are
selected then image icon will be surrounded by green border.
Organization Level permission (
) means that user of the role can view and
set only members of the user’s organization and their groups as Assignee for the selected entity. Similar to Group Level, if Organization
Level is selected and you right click the symbol, a popup is opened where
you can select organization(s) from available, active organizations in the
system. If single organization or multiple organizations but not all are
selected, then image icon will be surrounded by orange border. If all
organizations are selected then image icon will be surrounded by green
border.
System
Wide permission (
) allows user of
the role to view and set active Agents of the
entire system as Assignee for the selected
entity.