New Tickets

This report shows new tickets created:

New tickets

This report shows new tickets created in the time interval specified by the date filter (1). Default selected date filter is Current month. Date filter is described in General features.

All tickets filtered for the date interval are initially displayed in the list below the graph (4). The list provides a search box (5) and an export to excel button (6).

The number of tickets for different ticket types are presented in a line chart (one line per ticket type).

You can click the ticket types (3) below the line chart to show or hide data related to this type (in the chart, this selection do not filter the list below).

The graph contains data points according to the values plotted. Clicking any of the points filters the ticket list to show only tickets for that point. Also when you mouse over that point, a small label is displayed showing total number of tickets for that point (2).

Use Print button (7) to open the print utility.