Shopping cart

The shopping cart is an easy way to keep track of multiple items you want to purchase. You can find Shopping Cart icon  on Self Service Portal header (1). Number in brackets represent number of service items added to cart.

Below figure shows Shopping cart:

Shopping cart view

Shopping cart page is broken down in two main areas:

•  Left Panel – Panel contains a lists of service items added to cart with basic information: Item name, estimated delivery time, price without tax, tax, quantity and total price. Each item has Remove (2) option in case you want to remove an item from cart.

•  Right panel (3) – contains TOTAL price (sum of all items price) with taxes, ORDER NOW button in case you want to order an items from the cart and BACK TO SERVICE CATALOG button.

After submitting the order you will get printable Order Receipt and Service Order will be duly processed.

If approving is needed Service Order will be waiting approval by the Default Approver set in the SCI. If not, Service Order will be automatically transferred into case (Service Request).