When an Agent click in left panel, a
list of available views are displayed. The view list is sorted on entities, each
entity menu could be expanded:
Views in Agent interface
In Views configuration function you can control the
order the views will be shown in list for each entity. When you mouse over the
view list, the cursor is changed to an arrow symbol, . You can use drag-and-drop to move a view up
or down in the list. As soon as you drop the view at a new position the new
order is saved.
Change View order