Report Templates
Nlxid: REQ0007728
Fields of type Multiselect can be included in reports. The fields can now be selected as properties to display for ticket entities in Report Templates.
Read more: Report Templates
Agent Portal
Changed logic for Status update via multiple update. If you want to change Status for the selected tickets, select property Entity Stage. When you select an Entity Stage a new dropdown is opened where you can select Status. Only statuses connected to the chosen stage can be selected.
Read more: Ticket multi update
Customer Change Notes 10.7.6.7200.6
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Nilex Ticket ID |
Description |
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REQ0007694 REQ0007668 REQ0007388 REQ0007758 |
Implemented the SchedulerService-started job cancellation in MaintenanceService. |
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Nilex Ticket ID |
Description |
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REQ0007728 |
Possibility to add Multi select reference fields in report templates. |
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REQ0006328, REQ0007106 |
Possibility to assign the PowerUser role to a group. |
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Nilex Ticket ID |
Description |
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REQ0007753 |
Worklog: Sometimes worklog reference number was set to 0. |
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REQ0007708, REQ0007599, REQ0007585, REQ0007439 |
Elastic Search: The result always shown 11 hits even if there were more results. |
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REQ0007544 |
Problem with translation in mobile app or customers that recently started working with the app. |
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REQ0007420 |
New entities could not be seen for different groups in Agent portal. |
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REQ0007321 |
Trigger did not run on linked tickets if the tickets was two different entities. |
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REQ0007313 |
Elastic search: Auto load results did not work in list. |
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REQ0007795 |
It was not possible to close linked tickets. Only main ticket was closed. |
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REQ0007737, REQ0007825 |
HTML tags was shown on Enduser form on Service Portal. |
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REQ0007678 |
Description field was shown on Enduser form on SSP even if no Description field was added. |
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REQ0007657 |
Linked ticket gets closed by another ticket that are not linked. |
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REQ0007657 |
Not able to close linked tickets. |
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REQ0007727 |
Entity link in survey did not work in any browser. |
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REQ0007773 |
It was not possible to edit some Scheduled report template. |
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REQ0007802 |
"Reported by" field did not show in advanced mode if field did not have any value. |
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REQ0007858 |
The values in the dropdown field was empty after an import from CSV-file. |
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REQ0007878 |
It was not possible to print tickets from Quicksteps in browser Edge Chromium. |
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REQ0006704 |
Elastic Search: CI user created(customized) entities could not be indexed. |