After clicking on My tickets page in main menu, there will be shown list of all tickets requested by you.
Below figure shows My tickets page of Self Service Portal:
My Ticket List
The page contains a list of tickets. Button 
in front of the title opens a
dropdown where you can select different lists (ticket filters). The menu can
contain:
•My open tickets: This list is shown as default when you enter My Tickets initially. The list contains open tickets where logged in user is defined as Requester.
•My closed tickets: The list contains your solved and closed tickets. Closed tickets where logged in user is defined as Requester.
•Open tickets reported by me: This menu item is available only if logged in user has Power User permissions. Clicking this link will display open tickets created by you, On Behalf of someone else.
•Closed tickets reported by me: This menu item is available only if logged in user has Power User permissions. List of closed tickets created by you, On Behalf of someone else.
•Open tickets in organization: This menu item is available only if logged in user has Power User permissions and a system setting is enabled that give you access to tickets in the organization. The list contains open tickets created by users belonging to the same organization as you, but can in addition contain open tickets from other organizations you have given permissions to access. Type of filter is controlled by a system setting.
•Closed tickets in organization: Same logic as above, but displays closed tickets.
Each row in the list is a ticket that can include: ID, Subject, Ticket type, Requester date, Priority, Status and number of comments (which columns the different ticket lists consists of is a system setting and is defined by system administrator).
My ticket list contains two filters.
•All ticket types (1) is used to filter ticket by type. Dropdown consists of ticket types represented in the list.
•All statuses (2) is used to filter ticket by status. Items in dropdown are dependent of selected ticket type. Only statuses for this type is shown in the list.
Search feature (3) in this section allows you to search any ticket from the list. You enter keyword related to the ticket that you want to find. System searches for the keyword in following columns: id, subject, ticket type, status, and assignee.
Paging function available is similar to other lists in NSP.