Configurations > CMDB Management > CI Types.
Here is a list of existing CI Types, and you can add a new one, activate/deactivate type and edit and delete custom types.
New CI Type can be added by clicking the Add CI Type button. CI Type (parent) and Name are mandatory fields, and you can add a description and an icon to the CI Type. Rightmost on row you find a link Edit. In edit popup you can change data for the type (edit is available only for custom created types, not the standard types).
Each Type has an own sets of standard properties. When creating a new type on the basis of an already existing, the new will inherit all the properties from its ancestors. You can customize the types by changing editing standard properties and/or add your own field using the Formbuilder.
Customize a standard field by double clicking on the field and the Edit Property dialog will show. All options are not available on every standard field. For instance is the Name property so essential that it can never be hidden.
•Hide field -either hide the field when item is created.
•Show in info panel - make it show in side panel (left hand side in AP, right in SSP).
•Entity – The field is a dropdown list and here you choose what list of values to show.
•Add dependent field – In Formbuilder topic
CI
• Software
o OS
o Application
o Database
o Security
§ Antivirus
o Web Server
• Service
o Business Service
§ Sales Service
§ Support Service
o IT Service
§ Mail Service
§ Backup Service
§ Hosting Service
• Network
• Cloud
• Custom Non Asset
• Asset
o Hardware
§ Computer
- Desktop
- Laptop
- Server
- Nettop
§ Mobile Device
- Tablet
- Mobile Phone
- Smart Phone
- PDA
§ Network Equipment
- Access Point
- Switch
- Router
- Firewall
§ Accessories
- Keyboard
- Mouse
- Headphone
- Microphone
§ Monitor
§ Printer
§ Scanner
§ Projector
§ Components
- Hard Disk
- Optical Disk
- Video Adapter
- Audio Adapter
- Network Adapter
- RAM
- CPU
§ Storage
§ Rack
§ UPS
§ Consumable
§ Custom Assets
List of default properties for each type is shown in Default properties for all CI types..