Other Notifications

Notification in the NSP application is a mechanism to send information that certain event had happened in the application. Notifications can be divided in two basic types: Event based notifications are sent when certain event happens in the system to trigger the notification.

   Scheduled notifications are sent in relation (before/after) to a date/time that concerns the CI, Contract or KB Article.
An example is Reminder notification before expiration of Contract end date.

   Event based notifications are sent when changes are made to a chosen property.

 

To access Notifications page, go to Configurations > Manage > Notifications. Click button Other Notifications. The page is divided in three tabs: CI, Contract and KB Article. Each tab contains list with all notifications existing in system for selected entity. The third column shows Entity Type for the notification. Note that it also can be a sub type. If the System column is marked the notification is installed on delivery and only minor changes can be made. This list also contains a dropdown action for each notification: Edit or Delete. The System notifications cannot be deleted and therefor lack this alternative.

Filtering and paging functions are similar to other lists in NSP, see section General User Interface.