Notifications - Add/Edit

For adding new notification just click Add Notification button above the table, and in dropdown choose which kind of notification you want to create: Event based or Scheduled.

•       Event based notifications are sent when certain a field change is made on the chosen entity.

•       Scheduled notifications are sent in relation to a date/time.

Creating the notification consists of 4 steps. All steps are for the most part the same for CIs, Leased CI, Contracts and KB Article, Event based or Scheduled with one exception. Step 2 - Notification Condition is different between Event based or Scheduled.