Nlxid: REQ0006307
New setting in user profile configuration for agents. Setting is individual for each agent. Value is default set to 0.
Setting is used to set interval in seconds to automatically refresh data in Dashboard and Views. The value 0 means there will be no automatic refresh. Value greater than 0, means value in seconds.
Nlxid: REQ0006306
Code is changed to optimize SQL queries for search in large tables. The optimizations affect searches in views and searches for articles and tickets in add ticket forms.
Search uses the whole input text and you get hits for tickets and articles having a searchable column that contains all the words in the search text in correct order. In old version you got hits for items contained any of the words in the search text.
If search text is too long it is automatically truncated.
NSP 10.7.5.6000.1
Performance/Improvements
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Nilex Ticket ID |
Description |
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Automatic refresh of Dashboard and Views by individual settings in agent user profile. |
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Optimization of SQL queries for search in large tables. |
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Dashboard tickets - SQL queries optimized. |
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KB Search Widget - automatic search optimized when new ticket will be created. |
Bugs
|
Nilex Ticket ID |
Description |
|
REQ0006084 |
NSP Mobile: Group permission problem for agent - agent couldn't see all group regarding to the permission. |
|
REQ0006079 |
Ticket form: System could freeze by switching to tab Requester on ticket. |
|
REQ0005973 |
GDPR: Error when you try to create data set under Personal Data Categories. |
HF 10.7.5.5402.1
Performance/Improvements
|
Nilex Ticket ID |
Description |
|
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Worklog: Performance of Worklogs optimized |
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Ticket: Image cache and cache problem on save ticket optimized |
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REQ0006182 |
SSP Knowledge base: End User/ Permission trouble by changing the last ID in KB article link |
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REQ0006124 |
System views: Script for adding column status on system views included (News from 10.7.5.5400.1) |
Bugs
|
Nilex Ticket ID |
Description |
|
REQ0005998 |
Ticket - ADD + : System open the wrong entities standard form |
|
REQ0006007, REQ0006206 |
LDAP Sync: If users were deactivated by LDAP, then users were still selectable/searchable in tickets |
|
REQ0006131 |
Roles: Translation error in roles - New Entity Names empty in tab System Entity Group |
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REQ0004679 |
Ticket: Some tickets couldn't be opened in advanced mode - error AddNewTab= Cannot read property….. |
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Login Configuration: External Identity Providers - sometimes auto login couldn't be set in GUI |