Nilex Ticket ID

Description

REQ0012136

Maintenancehost - body text from incoming mail was cut and not converted correctly to the ticket description due to case sensitive email addresses

REQ0012294, REQ0012393

Maintenancehost - Mail sent in plain text to NSP was converted to the ticket description and comments without any line breaks

REQ0012344

Notification - Email with Attachments using Graph API (>4 MB) was not possible

REQ0012113

Email Configuration - Microsoft Graph it throws error. Connection cannot be made caused related with MS Graph Api

REQ0012132

Email Configuration - When Email Delimiter was empty  - Error on create comment from incoming email

REQ0011911

Ticket - Duplicate Items for agent in database table for Calendar User Status did not allowed to changing status on ticket if this agent was requester on ticket

REQ0012014

Ticket form -> tab Requester-> tab CI list - requesters CI's couldn't be linked to ticket from this tab - button Link was missing

REQ0012199

SSP View - creating new view with property Is SSP view directly checked was not saved correct in DB and SSP View was not visible on SSP

REQ0012246

In KB, the agent could not create KB article from existing comment marled as solution

REQ0012250

Survey - configuration of survey questions - the group dropdown list could not be loaded because of some HTML format in description of Ticket Entities

REQ0012192, REQ0012206

CMDB - If description was used for properties , going up to version 11.2.35.0 resulted in value entered in those properties did not save.

REQ0011129

Using Norwegian language, in grid options language was shown in English.

REQ0011783

Create CI after purchase - Mapping description is now possible.

REQ0012105

SSP: It was not possible to upload a file as anonymous user

REQ0011966

SMS: It was not possible to send SMS through event trigger if the text contained more than 160 characters

Nilex Ticket ID

Description

REQ0011788

Charging account field has been change so it's now possible to search for charging accounts.

REQ0011787

Service Catalog - Order on behalf of, now it's possible to search for users by email adress.