In Configuration tab you define access permission for different parts of Configuration functions (e g Manage, Entity Management Business Rules, Settings, CMDB, Contracts, Knowledge base, Service Catalog, Billboard, Social Media and Channels) should be available for users assigned to the current selected role.
The list contains two columns: Name of the item and Permission Type. The Permission Type column contains an image icon, enable () or disable (), used to define permission for that item. You can expand the list item to set different permission for each sub item. If different permissions are set for sub items, the head item is displayed ().
Enabling the Permission Type means users assigned to the role can access the respective item in the menu, otherwise they can’t access it (it is not visible to them).