Scheduled triggers will be executed only once for each ticket, with delay cycle about 15 minutes. There is no possibility to run the scheduled trigger again, if e g reminder date is changed on a ticket.
There is now a workaround implemented that make it possible to create repeating reminder notifications on tickets.
In later version new UI functionality will be implemented, but until then workaround can only be activated on database level by query in table app.GlobalSettings. A special Maintenancehost job will take settings and execute.
It is also recommended to inactivate existing scheduled reminder trigger in NSP configuration when the workaround is implemented.
If you need this function, contact NSP Support (nspsupport@nilex.se) for more info.