This tab displays CI attached to the ticket.
In the list you can view details and edit a CI by click the CI row. The CI form will then be opened in a new tab.
Rightmost on row there is an action link to remove the connection (Remove link).
Note: To a ticket of type Request or Incident normally only one CI could be attached at the same time. To Problem and Change tickets several CIs could be attached. This limitation is a system setting and could have been changed for different ticket types by system administrator.
To attach a CI to the ticket click Link CI button. Button is visible only if it is possible to add a link.
The popup form opened contains CIs you have permission to link. If needed, use search function to find correct CI. Enable checkbox to the left and Save.