Charging Rule is created in two steps, there are two tabs in the form. In first tab, Details, you enter Name and Description (translatable texts). Here is also a checkbox to set the rule to Active.
Second tab, Columns, holds the rule, defines the conditions that shall be met to let the Work Rates connected to this rule be in use for the worklog.
The form consists of three parts where you can set up conditions for:
•Ticket Properties: The ticket the current worklog is created from.
•CI Properties: CI linked to the ticket the current worklog is created from. Note that if there is no CI linked to the ticket this condition is never fulfilled.
•Worklog Properties: Worklogs connected to the ticket (earlier created, existing worklogs). Only properties available are Total charge and Total time spent.
In each part you can define a condition made up by a structure of AND and OR conditions. If you insert conditions for more than one part all parts must be fulfilled to make the total condition TRUE.