Ticket - Attachments

Shows a list of all attachments related to the tickets. Ticket attachments are divides into two groups: Comment attachments and Ticket attachments (description).

It is possible to attach a new file by clicking the Attach File button and selecting a file to upload. Allowed file extensions are defined by system configuration. You will get an error message if you try to attach a file of not allowed type, or too big. SeeĀ Extension Management.

For each attachment you have actions in menu rightmost on row for downloading or deleting the existing attachment file.

Above the list you find filters. You can select attachments by Type (Ticket/Comment) and/or a specific date range when the attachment was created.

Search, sort, filter, paging and export features are available similar to other lists in NSP, seeĀ General User Interface.