VATs

Configurations > Financial Management > VATs

Here you define different VATs that can be used.

One of the VATs shall be selected as default. This VAT is used for all agent work invoicing if VAT is applicable in the Customer Account.

For Service Catalog items you select which VAT shall be used for each individual item when item is created.

For Other Costs in worklogs you can select VAT when adding Additional Charge or Spare part.

In form there are functions for sort, filter, search, refresh and paging similar to other NSP functions, see General User Interface.