Tap on the Search Ticket menu item in the Tickets Main page will open the Search Ticket screen.

Search will be performed on Subject field of tickets. You should enter text to search, and/or select additional search criteria (filters) if needed. Search can be filtered by the following properties:

•   Ticket Type (tap the row, select a Type in the list).

•   Status (tap the row, select a Status in the list).

•   Requester (tap the row, start typing the name of Requester, a list is shown with names covered by the search, select a Requester in the list).

•   Assignee (tap the row, select a Group or a single Assignee in the list).

Search tickets

You can see the number of tickets found based on the selected search criteria.

Selected criteria can be displayed by tapping the Info icon (1) in the top right conrner. Tap an area outside the menu to close the criteria form.

Paging features are available below the list similar to other lists. You can select to show 5, 10, 20 or 50 items per page. If the list contains more than selected number, only first page is displyed initially.

Search result