Social Media Manager

Using the Social Media manager you gives you access to the following functionality:

•   A reading tool for filtered Social media streams.  

•   A tool to keep track of changes in the FB stream.

•   Communication tool - All the communication from within NSP, without opening for instance Facebook.

•   After reviewing you can decide whether or not to manually create a Ticket of the Post/Message/Review. Note that the system can be set up to automatically create Social media Tickets

•   Link FB users to NSP users in order to allow communication also via mail.

•   View statistics on SMM User activities.