Status widget on dashboard

Ticket status widget shows in graph all tickets statuses which are currently visible in selected list. By clicking on the selected status, the list will be filtered and will show only tickets that have the selected status.

Read more: Ticket list

 

Entity jobs

Within Business rules, new function is created. Entity jobs represents all created entity scheduled jobs. On this page, you can create, edit, activate or deactivate and delete Entity Jobs.

Read more: Entity jobs

 

Import tickets mapping

New key in added in app.globalsetting which enables mapping fields from end user to the fields with the SysPerson prefix.

Read more: Entity editor map fields

 

Improvements

Nilex Ticket ID	Description
REQ0009048	New key in app.globalsetting that can  create new users with info in person fields and the same time import tickets and set the new user as requester

 

Wishes

Nilex Ticket ID	Description
CHG0000004	Dashboard: New Status Widget is implemented in Dashboard
REQ0000005	Entity jobs: Possibility to create and schedule jobs for Event trigger

 

Bugs

Nilex Ticket ID	Description
REQ0006308	View "Assigned to me" could show other agents tickets