NSP Mobile View List

The View List contains ticket views defined in the web application by Administrator. A view is a collection of tickets of some criteria. Views are used to categorize tickets into various groups so that they can be quickly identified.

Tap the View List button in Dashboard or select View List in the Action Menu. View List page contains a list of views and ticket count for the respective view in a tabular form. Views in the list are grouped by Ticket Types supported by NSP.

Tap a row in the list to display the view, and get a list of the tickets, a NSP Mobile Ticket List.  In this list you can tap a single ticket to display its details. For the ticket you can view and post comments, view and edit properties, get information of the requester and the requester´s organisation. See NSP Mobile Details.